Communication problems began popping up all over campus on Monday. By Tuesday, the problems had brought the campus to a grinding halt. Some area networks were down completely, while phone lines and Internet services were sporadic across campus.
“We’re getting a lot of calls regarding the network and when it will be up. The internet is down all over,” said Yolanda Renal of the Technical Services Department.
Many students expressed frustration over the lack of available resources. “It’s ridiculous. I have a paper due at 12 p.m.,” said Junior Jenkins, one of many students waiting for computers to load in the library computer lab.
But students aren’t the only ones frustrated with the downed services. “It took me an hour to type a requisition yesterday. I eventually stopped and started manually working. Luckily, I had budget work I had to do,” said Sherry Lawson, assistant in the Media Center.
The District is aware of the problem. Randall Hernandez, a computer lab assistant, said, “The technicians have been helpful. They have been working constantly, including late last night. I don’t know when they left.”
While technicians work to fix the issues across campus, students and faculty try to remian patient. According to the Interim Vice Chancellor of Workforce Development & Educational Services, Michael Quinn, “There was a brief power surge that caused a power outage that shorted out some of the wiring and boards. Our technicians are working as quickly as they can to get the boards replaced and run full diagnostics.”
As the boards are replaced, power has been restored to various sections of the campus. Quinn said the problem will soon be resolved, “We are following a complete step-by-step process to improve communications campus wide.”